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Dunzo Partners SHIELD to Stop Threats, Build Customer Trust with Frictionless Customer Experience

BANGALORE, India, April 20, 2023 /PRNewswire/ — Dunzo, India’s leading hyperlocal delivery platform, today announced that it is strengthening its fraud prevention capabilities through a partnership with global risk intelligence company SHIELD. Dunzo is the first quick commerce company in India that will leverage mobile-first risk intelligence to tackle fraud and stay ahead of emerging threats. The solution will help Dunzo build trust with their users by ensuring that genuine customers get maximum benefits while enjoying a seamless customer experience. 

Dunzo will leverage SHIELD’s AI-powered Device Intelligence solution to pinpoint all fraudulent activities in real time. The SHIELD ID – the global standard of device identification – will empower Dunzo to accurately determine the physical devices behind the creation of fake accounts and promo abuse. At the same time, the SHIELD Risk Indicators will expose devices running malicious apps and tools commonly associated with fraud, enabling Dunzo to take action against fraudulent accounts.

Kongkan Saikia, Associate Director of Fraud Prevention at Dunzo, commented, “SHIELD’s technology has become an important element in building Dunzo’s strategy against fraud attacks. We’re now able to instantly stop fraud attacks at the source, and better use our time on cases that truly require a human touch.”

SHIELD’s technology is uniquely able to stop fraud without requiring personally identifiable information, empowering Dunzo to maintain user privacy without compromising security. More importantly, the Dunzo team will be able to accelerate growth by ensuring that they are investing resources into genuine users as well as boosting customer satisfaction and retention. The identification of trusted devices, users, and accounts will increase order approval efficiencies and support even faster deliveries, all without the fear of fraud. This solidifies Dunzo’s position as the most trusted choice for shoppers needing quick and reliable deliveries in India.

The roots of all fraud plaguing tech platforms – including those from the delivery and quick commerce industries – can be traced back to fake accounts. For example, fraudsters have been known to create large numbers of fake accounts to exploit limited time promotions, rack up referral bonuses, and snatch up coupons, leaving genuine users at a disadvantage. Fraudulent partners could also claim incentive bonuses they did not deserve by spoofing their location and claiming job completions.

Gautam Sehgal, Director at SHIELD, added, “Dunzo is a category-defining company whose brand name has become a verb, based on a well-earned reputation for speed and reliability. SHIELD is proud to partner Dunzo to support the scalability of its services and brand promise, making certain that its resources are channeled towards incentivizing genuine delivery partners and the growth of its authentic user base.”

About Dunzo

Living in the city, we never have enough time to do all the things we want to do. Dunzo can change the way you move things, and how you shop, and lets you access your city like never before. We’re an app that connects you to the nearest delivery partner who can make purchases, pick up items from any store or restaurant in the city and bring them to you in the quickest time possible, 24×7!

Started in 2015, with its headquarter in Bangalore, from the humble beginnings of a Whatsapp group, Dunzo has consistently proved its mettle as a convenience app and has grown from strength to strength, opening up verticals like Dunzo Daily, our online grocery ordering portal and Dunzo for Business, an exclusive platform for merchants and business owners.

Through strong technological l capabilities and a business model that focuses on operational efficiency, Dunzo aims at revolutionizing India’s logistics and retail space. Currently, we are fully operational in 8 cities and counting!

About SHIELD

SHIELD is the world’s leading risk intelligence company that helps global organizations such as Mobile Premier League (MPL), Alibaba, ZestMoney, TrueMoney, Maya, A23, Pokerbaazi, and Witzeal stop fraud, build trust, and drive growth. We combine AI and explainable machine-learning algorithms to help all online businesses stay ahead of new and unknown fraud.

With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, Singapore, we are rapidly achieving our mission to enable trust for the world.

For more information, visit shield.com.

Media Enquiries: 

Desmond Wong

desmond.wong@shield.com

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Simplilearn and Saïd Business School, University of Oxford, Partner To Launch Three AI-Focused Programmes To Equip Leaders for Enterprise Transformation

Launch of three programmes addressing critical AI talent shortage through accessible, practice-led learning in business analytics, strategic decision-making and cyber-resilient transformation

PLANO, Texas, March 18, 2026 /PRNewswire/ — Simplilearn, a leading digital skills training provider, has partnered with Saïd Business School, University of Oxford, to launch three AI-focused programmes for professionals leading AI integration within their organisations. The programmes – Oxford Programme in AI and Business Analytics; Oxford Programme in Strategic Analysis and Decision-Making with AI; and Oxford Programme in Cyber-Resilient Digital Transformation – are designed to address the widening AI talent gap and train leaders with the frameworks and technical fluency required to lead responsible AI integration at scale.

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As artificial intelligence transforms industries at an unprecedented velocity, organisations face acute shortages of experienced professionals capable of translating AI capabilities into business value while managing associated risks. According to a recent McKinsey report, 88% of companies now use AI regularly in at least one business function, up from 78% last year, yet less than a third of executives feel their organisations have adequate AI talent to execute strategic initiatives effectively. These programmes address this critical gap by preparing professionals with the strategic frameworks, ethical considerations and practical implementation capabilities required to lead AI integration initiatives that deliver measurable business impact.

Speaking about the programmes, Kashyap Dalal, Co-founder and COO of Simplilearn, said: “AI has moved from experimental adoption to become foundational infrastructure across every sector, yet the leadership skills required to harness its potential responsibly remain scarce. Our partnership with Saïd Business School, University of Oxford, reflects our commitment to making advanced AI education more accessible and bringing industry and academia closer together.

The curriculum is built to develop strategic judgement, governance frameworks and implementation capabilities to lead enterprise-wide AI transformation with confidence. As AI reshapes competitive dynamics and operational models, organisations need leaders who can translate analytics into strategy, integrate AI responsibly into decision-making frameworks and build cyber-resilient digital infrastructures. By making the School’s world-class faculty expertise accessible through flexible, online formats designed for professionals worldwide, we are addressing a critical market need while advancing our mission to develop future leaders who lead responsibly and effectively.”

The three programs collectively form a comprehensive AI leadership curriculum addressing complementary dimensions of AI-enabled business transformation:

  • Oxford Programme in AI and Business Analytics focuses on translating descriptive, predictive and prescriptive analytics into strategic business decisions, preparing leaders to bridge the divide between data science and boardroom strategy through real-world case studies, including Hartford HealthCare and the Rialto e-commerce capstone project.
  • The Oxford Programme in Strategic Analysis and Decision-Making with AI enables professionals to strengthen their strategic thinking capabilities by leveraging AI as a decision-support partner, exploring frameworks such as PESTEL analysis and Porter’s Five Forces and using generative AI tools for scenario planning, competitive analysis and evidence-based recommendation development.
  • The Oxford Programme in Cyber-Resilient Digital Transformation addresses the critical imperative of embedding cyber-risk thinking into AI-powered enterprises, teaching leaders to evaluate emerging technologies, protect critical assets and communicate technology risks effectively at the board and executive levels.

Designed using evidence-based learning principles grounded in the Universal Design for Learning framework, the programme is developed by Oxford Saïd faculty and includes self-paced modules alongside live sessions that support applied learning and practical application. This approach offers flexibility for working professionals while maintaining strong academic rigour and practical relevance.

Commenting on the partnership, Rishad Lilani, Associate Director, Oxford Saïd Online, at Saïd Business School, University of Oxford, said: “The collaboration with Simplilearn represents a strategic alignment between academic excellence and global accessibility in addressing responsible AI integration at an organisational level. Cybersecurity, strategic analytics and AI-driven decision-making are core leadership imperatives that require judgement, ethical frameworks and the confidence to navigate uncertainty. With these programmes, we are equipping leaders with the analytical rigour, human-in-the-loop oversight principles and cross-functional integration capabilities required to drive digital transformation that withstands executive and board-level scrutiny while creating measurable business value.”

Learners will earn a certificate of attendance from Saïd Business School, University of Oxford, upon successful completion of the programme, subject to meeting the requirements outlined in the programme orientation module. They will also join the Oxford Saïd elumni community, a global network of over 50,000 professionals across more than 195 countries, with access to exclusive resources, events and opportunities.

These programmes are designed for professionals in strategic, leadership, or management roles. This includes business managers and functional leaders, strategy and transformation professionals, analytics and business intelligence leaders, consultants advising on AI-driven change, product and digital and technology leaders responsible for enterprise AI initiatives.

About Saïd Business School

Saïd Business School is a vibrant and innovative school, embedded within the University of Oxford, offering accredited degrees and diplomas for undergraduates and postgraduates and a broad portfolio of on-campus and online courses for business executives. The School educates global business leaders, change makers and innovators across every industry and sector. Its ground-breaking research and exceptional teaching transforms individuals, who transform businesses, which transforms the world and creates impact from within.

In partnership with Simplilearn, the School’s professional programmes are promoted and delivered to professionals worldwide through a high-quality digital learning experience. This partnership brings together Oxford’s academic excellence and Simplilearn’s digital learning strengths, offering a transformative and future-ready learning journey for aspiring leaders.

About Simplilearn

Founded in 2010, Simplilearn, a Blackstone portfolio company, is a global leader in digital upskilling, enabling learners across the globe with access to world-class training for individuals and businesses. Simplilearn offers 1,500+ live classes each month across 150+ countries, impacting over 8 million learners worldwide. Its programs are designed and delivered in collaboration with world-renowned universities, top corporations and leading industry bodies. From early-career professionals to managers, executives, small businesses and large enterprises, Simplilearn’s role-based, skill-focused, industry-recognized and globally relevant training programs provide ideal upskilling solutions for diverse career or business goals.

For more information, please visit www.simplilearn.com

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Agentic Marketing Will Redesign How Growth Decisions Are Made

Rajesh Jain, MD & Founder at Netcore Cloud explains why Agentic Marketing will redefine growth, retention, and customer economics

MUMBAI, India, March 18, 2026 /PRNewswire/ — Marketing technology is entering a new phase as artificial intelligence moves beyond automation toward autonomous decision-making. According to Rajesh Jain, Founder and MD of Netcore Cloud, the next evolution of marketing lies in Agentic Marketing, where autonomous systems continuously evaluate customer signals and take action to optimise outcomes such as revenue, profit, lifetime value, and retention.

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For nearly two decades, martech has been paying revenue tax for acquiring the same set of customers and customers that they didn’t really lose,” Jain said. “At Netcore, our North Star is simple: Never lose customers. Never pay twice. Never pay fixed. Our agentic marketing efforts are built to deliver exactly that.”

Jain explained that earlier martech systems largely focused on automation by scaling workflows, improving targeting, manual segmentation, A/B testing, and orchestrating channels more efficiently. While automation improved productivity, it did not fundamentally change how decisions were made. Humans still defined the rules in advance and systems executed them at scale.

Agents with agency represent a structural shift. An agentic system does not rely solely on predefined rules or static workflows. Instead, it evaluates context in real time, interprets behavioural signals, weighs economic trade-offs, and determines the next best action based on defined outcomes such as revenue, profit, lifetime value, or retention. It also learns from past interactions and continuously refines its decision-making within governance boundaries.

“The difference between AI-enabled and agentic is authority,” Jain noted. “Many systems today provide recommendations. An agentic system has the authority to act autonomously within guardrails. It closes the loop between insight and execution. This transition moves marketing from programmed execution to autonomous optimisation.”

Jain also emphasised that Agentic Marketing changes the economics of growth. Digital marketing over the past decade prioritised scale, often at the expense of relevance. Acquisition became easier through platforms, but dependence on paid channels increased. Retention remained under-optimised, and discounts were frequently deployed broadly rather than with precision.

Agentic Marketing introduces economic intelligence at the level of each customer interaction. Every decision whether and when to intervene, which channel to use, what incentive to offer, and how much budget to allocate can be evaluated based on past purchasing behaviours rather than aggregate averages.

This has three important effects. Effective customer acquisition cost declines because better retention reduces the need for reacquisition. Lifetime value expands because engagement becomes continuous and adaptive rather than episodic. Discounting becomes precise, protecting margins.

“When customer relationships compound over time, the value created is measurable in incremental revenue, higher contribution margins, and reduced reacquisition spend,” Jain said.

While the shift begins with AI capabilities, Jain argues that Agentic Marketing ultimately represents a redesign of how marketing organisations operate. Campaigns and workflows evolve from episodic initiatives into continuous decision systems aligned to clear business outcomes.

“If treated as a purely technology-led shift layered onto existing structures without changing how decisions, metrics, and accountability work, agentic marketing will underdeliver,” he said. “Agentic Marketing is not a tool adoption decision. It is a redesign of how growth decisions are made inside the company.”

The industry’s heavy investments in predictive intelligence have not yet translated into proportional growth outcomes, Jain added, largely because of execution latency. Generative AI systems often generate insights, but humans still need to interpret those insights, coordinate across teams, build campaigns, and deploy changes. Markets, however, operate in real time.

“Intelligence without authority to act does not create a compounding advantage,” Jain said. “Agentic Marketing integrates prediction and execution within a governed system. The same intelligence that detects opportunity can initiate action immediately.”

Autonomy, he noted, must remain structured. CMOs define the outcomes, strategic intent, risk tolerance, and brand constraints that become the guardrails for agentic systems. Humans remain responsible for objectives and compliance, while agents handle micro-decisions at scale, including timing, sequencing, offer calibration, and channel selection.

Agentic Marketing also changes the role of campaigns. Campaign-centric marketing was designed for a broadcast era and assumes engagement happens in bursts. Customer behaviour today is continuous and dynamic, requiring persistent optimisation rather than episodic interventions.

One of the most overlooked inefficiencies in digital marketing, Jain said, is reacquisition spend. Brands often allow engagement to weaken and then rely on paid platforms to win customers back.

Agentic systems continuously monitor behavioural signals, purchase cycles, and engagement decay, allowing brands to intervene early through owned channels when signs of churn appear. Over time, this shifts growth from rented channels to stronger direct customer relationships.

In this environment, Jain believes the role of the CMO will evolve significantly. “In an agentic marketing world, the next generation CMO will stand out not because they run better campaigns, but because they build better systems.”

Future CMOs will focus on profit ownership measuring retention, contribution margin, and customer lifetime value rather than clicks or campaign metrics. They will also define the governance structures within which autonomous agents operate.

“In simple terms,” Jain said, “the next-generation CMO is not just a marketer. They are a systems designer, an AI orchestrator, and a profit leader turning marketing from a cost centre into a true growth engine.”

About Netcore Cloud

Netcore Cloud, a leading agentic marketing platform, leverages its comprehensive Customer Engagement Suite to create personalised, omnichannel experiences. Leveraging AI to analyse customer data, Netcore enables targeted segments and meaningful digital interactions. Trusted by over 6,500 brands across sectors like Ecommerce, Retail, Banking and Financial Services, Media and Entertainment, and Travel, its marquee clients include Walmart, Unilever, Tommy Hilfiger, Domino’s, McDonald’s, Pizza Hut, and Crocs. Netcore Cloud is appraised at Level 3 of ISACA’s CMMI® by Equalitas Certifications Limited, reaffirming its commitment to process excellence. Netcore Cloud has also been recognised in G2’s Best Software Awards 2026, ranking among the Best Software Companies in APAC and India, based entirely on verified customer reviews and satisfaction scores. For more information, visit netcorecloud.com

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Bengaluru-based TerraTern Emerges As a Global Hub for AI-Powered Immigration, Work & Study Abroad Guidance

BANGALORE, India, March 17, 2026 /PRNewswire/ — Since the advent of artificial intelligence is transforming global mobility and global education processes, TerraTern, a technology platform based in Bengaluru, is spearheading the immigration-tech transformation in India. Within less than two years, this AI-native platform has combined intelligent automation with certified human expertise to solve complex global talent mobility challenges for Indian professionals. With a 99.7% visa success rate and over 3 million lives impacted, TerraTern demonstrates how technology can democratize access to international opportunities.

Visionary Direction and Rapid Growth

Founded by serial entrepreneur Divyansh Chaudhari, former co-founder of IELTSMaterial.com (acquired by CollegeDekho Group in 2022), TerraTern brings deep edtech and immigration expertise to the mobility sector. The company has achieved remarkable milestones:

  • 10,000+ visas approved through AI-optimised pathways
  • 8,000+ job interviews secured via intelligent matching algorithms
  • 100+ services covering 30+ countries
  • 120+ specialised team members combining tech and immigration expertise

These metrics reflect not just growth, but the increasing demand in 2026 for structured, technology-enabled global mobility solutions that eliminate guesswork and delays.

How TerraTern’s AI Technology Transforms Immigration

The proprietary technology created by TerraTern covers all parts of the immigration process using five fundamental innovations:

  1. Smart Eligibility Check: Engine evaluates several data points – age, education qualifications, language scores, work experience, and country-specific point systems to present real-time and accurate eligibility checkouts in less than 3 minutes in 30-plus destinations.
  2. Artificial Intelligence-based Job Matching: It applies predictive analytics to compare the profiles of the candidates with real-time job databases worldwide to find an opportunity based on skills and immigration friendly employers. This has facilitated 8000 plus job interviews, in many cases, prior to the arrival of the candidates in their host country.
  3. Automated Document Verification: This is based on optical character recognition (OCR) and natural language processing (NLP) to scan and verify as well as highlight inconsistencies in application material. Absent documents and formatting mistakes are spotted by the AI and prevented according to submission, which minimises the rejection rate.
  4. Real-time Tracking of Applications: It offers personalised dashboards that are aligned to government processing schedules. It has automated alerts that inform clients of changes in status and impending deadlines, which is proactive case management.
  5. Predictive Analytics: It uses previous case history to estimate the probability of approval and suggests potential strategic options, like improving language scores or alternative routes, prior to the filing of an application. TerraTern has a 99.7% success rate, and this is supported by this data-driven approach.

The Human + AI Advantage

As much as automation promotes efficiency, TerraTern understands that complex cases need human decisions as far as immigration is concerned. The platform integrates AI to instantly screen the eligibility, verify the documents, and track the deadline with human experts to customise the strategy and interpret policies and review compliance. This is a hybrid model that provides technology speed and the assurance of experienced immigration professionals.

Comprehensive Service Portfolio

TerraTern offers AI-enabled services across multiple verticals: immigration services including Express Entry and PR pathways, work overseas programs featuring job seeker visas and Ausbildung programs in Germany, study abroad guidance for 30+ countries, language preparation with AI-powered practice tools, post-landing integration support, family reunification services, and investment immigration programs. For Canada, they optimise Express Entry CRS scores and Provincial Nominee Programs. Australia’s services include Skilled Independent visas and regional migration strategies. Germany pathways feature the EU Blue Card, Opportunity Card, and healthcare worker routes. Additional expertise covers Austria’s Job Seeker Visa and PR pathways for the UAE, Portugal, Sweden, and New Zealand.

ICU Nurse  Priya in Pune opted to follow the Ausbildung pathway in Germany after the AI tool offered by TerraTern suggested training programs and matched them to her healthcare background. She claimed that the Germany-specific guidance on the platform was the most significant; she was guided on the details of the B2 language needs, the dual education system was explained using simple terms, and even showed the contacts of employers who offered apprenticeship contracts even before she applied for a visa. In 4 months, she received her training contract and visa. She said that had TerraTern not provided a country-specific breakdown, she would have wasted her time by posting adverts to generic job boards that were not familiar with the special Ausbildung system of Germany.

Industry Credentials and Partnerships

TerraTern’s technology is validated by industry-leading certifications. The team includes British Council-certified experts, IDP IELTS and CELTA-certified trainers, IID-certified immigration professionals, and International Migration Law specialists (IOM-UN Migration-certified). While talking to the Senior management, Achuth Reena added that Strategic partnerships with RCIC (Regulated Canadian Immigration Consultants), MARA-registered agents for Australian applications, Pearson PTE, and the Indo-German and Indo-American Chamber of Commerce strengthen the vision of bringing transparency to immigration processes.

Technology-driven Results

TerraTern’s 99.7% success rate stems from its AI-first approach that only advances high-probability cases. Recent outcomes include experienced professionals relocating through AI-optimised CRS improvements, tech talent securing pre-landing job interviews, healthcare workers accessing Ausbildung pathways in Germany, and students selecting optimal programs based on AI-driven ROI analysis. The platform’s predictive analytics eliminates the trial-and-error approach common in traditional consulting.

Leading the Future of Digital Immigration

As governments worldwide integrate AI into immigration processing, TerraTern has positioned itself ahead by building AI-native processes rather than digitising outdated workflows. The platform creates modern client experiences matching digital-first professionals’ expectations for instant information, transparency, and control.

TerraTern invites professionals, students, and families to begin their global journey with a free AI-powered eligibility assessment. As AI reshapes global immigration, TerraTern stands as the trusted partner turning international ambitions into data-backed, achievable realities.

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