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Mobile Sector Critical For Sustainable Development Goals

Sixth Annual SDG Impact Report from GSMA Shows Mobile Sector Increased its SDG Contribution, Despite the Pandemic

LONDON, Sept. 21, 2021 /PRNewswire/ — The sixth annual SDG impact report from the GSMA shows the mobile industry increased its contribution to all 17 Sustainable Development Goals (SDGs) in 2020. Despite the significant challenges posed by the global pandemic, the sector is halfway to maximising its potential impact on the SDGs. However, progress cannot be taken for granted, as there are less than 10 years to achieve the 2030 SDG targets.

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Click here to download: 2021 Mobile Industry Impact Report: Sustainable Development Goals.

“As heads of state gather for the UN General Assembly, we call on world leaders, and the public and private sectors, to work together to accelerate progress towards achieving the SDGs. The pandemic has exacerbated inequalities in many ways, so keeping the commitment to the SDGs has never been more important for governments and industries. Yet, we know that it will not be possible to attain the 2030 Agenda without mobile connectivity. It is our responsibility to collaborate in new ways that will maximise the industry’s potential,” said GSMA’s Director General, Mats Granryd.

The mobile industry’s SDG contributions

Despite rising mobile data traffic, mobile networks delivered a 33% improvement in download speeds in 2020 due to increasing 4G adoption and 5G take-up. These improvements enhance the mobile industry’s SDG impact, as it enables mobile to be at the heart of a broad range of services designed to address society’s global challenges.

Last year, a staggering 3.3 billion people used mobile to make video calls, aiding several online activities, including e-learning, telehealth, and remote working. 1.6 billion people are now using mobile internet to improve or monitor their health; 2 billion people use mobile internet to access education for themselves or their children.

2.3 billion people (45% of mobile subscribers) used their phones to purchase goods and services, representing an increase of 300 million since 2019. During the pandemic, more people used mobile to purchase food and other essential products and services as they became less comfortable handling cash. This activity supports the mobile industry’s contribution to SDG3: Good Health; SDG4: Quality Education; SDG8: Decent Work and Economic Growth.

2.6 billion people used mobile financial services, such as mobile banking and mobile money, an increase of 270 million people since 2019. Using mobile financial services helps create employment opportunities, raise productivity and formalise the economy, contributing to SDG 1: No Poverty and SDG 8: Decent Work and Economic Growth. Other gains are included in the report.

Key facts include:

  • In 2020, the mobile industry increased its impact for each of the 17 SDGs, achieving an average SDG impact score of 50
  • This means the industry is achieving 50% of its potential contribution to the SDGs – up from 48% in 2019 and 33% in 2015
  • Despite the economic recession, mobile adoption continued to increase in 2020, supporting the industry’s contribution to multiple SDGs.
  • By the end of 2020, 5.2 billion people (67% of the global population) were using a mobile phone, representing an increase of 90 million people since 2019.
  • And, 4 billion people (51% of the global population) were also using the mobile internet, which is an increase of 220 million since 2019.

Net Zero by 2050

  • The mobile industry is making continued progress on disclosing climate data and setting targets for emissions reductions.
  • At the end of 2020, 69% of operators by connections and 80% by revenue disclosed their climate impacts, while 31% of operators by connections and 36% by revenue had set carbon reduction targets to be net zero by 2050.

About GSMA

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in BarcelonaAfricaLos Angeles and Shanghai, as well as the M360 Series of regional conferences.  For more information, please visit the GSMA corporate website at www.gsma.com. Follow the GSMA on Twitter: @GSMA.

Media Contacts:

GSMA Press Office

pressoffice@gsma.com

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SPJIMR hosts Faculty Development Workshop to integrate ‘Indian Knowledge Systems in Business Education’

Two-day event explored embedding Indian wisdom in management curricula in line with NEP 2020

MUMBAI, India, April 16, 2025 /PRNewswire/ — Bharatiya Vidya Bhavan’s S.P. Jain Institute of Management and Research (SPJIMR) successfully hosted a two-day Faculty Development Workshop (FDP) on Indian Knowledge Systems (IKS) for Business Education on April 10–11, 2025. The workshop brought together over 40 faculty members from across the country, providing a unique platform for dialogue, reflection, and curriculum development centred on the integration of Indian thought into management education.

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The National Education Policy (NEP) 2020 underscores the importance of integrating IKS into higher education to foster holistic, multidisciplinary learning rooted in India’s rich intellectual traditions. SPJIMR, with its long standing focus on Indian wisdom in management, is well placed to advance this through meaningful academic engagement.

Commenting on the initiative, Prof. Varun Nagaraj, Dean, SPJIMR said, “As we look to infuse IKS principles in the management education curriculum, it is important that we are specific about what is new and additive to existing approaches that have been built on the liberal arts, ethics, and systems thinking. I thank our conference attendees for engaging in an intellectually rigorous discussion around this question.”

The workshop began with a session by Prof. (Retd.) B. Mahadevan (IIM Bangalore), who offered a clear overview of IKS. He highlighted their interdisciplinary nature, drawing on examples from Aryabhatta to Kalidasa, and emphasised the importance of Sanskrit for accessing original sources without distortion. Prof. Jitesh Mohnot (IIT Jodhpur) followed with an exploration of Marwari and indigenous business practices. He described India’s economic landscape as shaped by ‘vernacular capitalism’, rooted in family firms and informal trust networks, and noted the publishing challenges IKS scholars face without aligning their work to global academic frameworks.

Prof. Ashish Pandey (IIT Bombay) explored leadership through Indian psychology, drawing on the Bhagavad Gita and Rājayoga to connect concepts like karma yoga and mind management with modern leadership. Prof. Varadraj Bapat (IIT Bombay) discussed indigenous financial systems, linking instruments like hundis and insights from the Arthashastra to current economic models and classroom teaching.

The workshop concluded with a synthesis session and curriculum development framework presented by Prof. Surya Tahora, Executive Director of the Centre for Wisdom in Leadership (CWIL), SPJIMR. “This workshop is part of a larger inquiry,” he remarked. “It reflects a growing recognition that our academic institutions can be spaces of intellectual decolonisation, but also creative renewal. Not by rejecting modernity, but by deepening it with the wisdom and subtlety of our indigenous traditions.”

The two-day workshop culminated in a spirited panel discussion and certificate distribution ceremony, marking a meaningful step in SPJIMR’s ongoing efforts to develop contextually rooted yet globally relevant business education.

About SPJIMR

Bharatiya Vidya Bhavan’s S.P. Jain Institute of Management and Research (SPJIMR) is a leading postgraduate management institute, recognised by the Financial Times MiM Global Rankings as India’s #1 business school, by Business Today as one of the country’s top five business schools, and by the Positive Impact Rating as one of the top five business schools worldwide for societal impact. Known for its innovative and socially conscious approach to management education, research, and community engagement, SPJIMR aims to influence managerial practice and promote the value-based growth of its students, alumni, organisations and their leaders, and society. SPJIMR holds the international ‘triple crown’ of accreditations from EQUIS, AACSB, and AMBA.

Visit SPJIMR.org for more information.

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Agoda and Atlys Unveil Co-Branded Advertising Campaign to Inspire Confidence in International Travel for Indian Travellers

NEW DELHI, April 16, 2025 /PRNewswire/ — Digital travel platform Agoda and visa processing platform Atlys have launched a co-branded marketing and advertising campaign in India, focusing on simplifying international travel. Featuring a new advertisement, the campaign highlights the stress often associated with traveling abroad—from fears of overpaying for flights and accommodation to concerns over visa approvals—and positions the partnership as a solution for anxiety-free travel.

Play the advertisement at https://youtu.be/-jJZqhurikk

Drawing on the insight that international trips can feel overwhelming for Indian travellers, the campaign acknowledges how uncertainties around securing the best value for bookings and fears of visa rejection often overshadow the joy of planning a journey.  The newly launched advertisement portrays these pre-travel anxieties: from anxious searches for flight deals to the tense wait for visa approvals and how we address them. Through their collaborative approach, Agoda and Atlys demonstrate how these unavoidable aspects of international travel can be simplified, allowing the excitement of discovery to take center stage.

Matteo Frigerio, Chief Marketing Officer at Agoda, stated, “At Agoda, we believe travel should feel exciting, not overwhelming. Teaming up with Atlys lets us clear two of the biggest hurdles: cost and visa complexity. Together, we’re making global travel from India more accessible, more affordable, and much less stressful – so travellers can explore the world with ease and peace of mind.”

Atlys echoed this sentiment. Mohak Nahta, Founder and CEO of Atlys remarked: “At Atlys, we’ve built our company on a singular mission: eliminating the visa headaches that prevent millions from experiencing the world freely. For many Indian travellers, venturing abroad brings unique challenges, from finding affordable travel options to dealing with visa uncertainties. Our association with Agoda tackles these hurdles head-on by marrying our expertise in visa facilitation with Agoda’s strong digital travel platform. Together, we create a stress-free, holistic experience for the travellers.”

The strength of this partnership lies in how perfectly the two platforms complement each other. Agoda’s extensive network of five million properties worldwide and its integrated flight and activity options provide travellers with tools to build customized itineraries that match both dreams and budgets. Meanwhile, Atlys transforms the often-intimidating visa application process into a transparent, user-friendly experience that ensures paperwork never stands in the way of adventure.

This collaboration acknowledges a fundamental truth about modern travel—that the journey begins long before departure. By addressing both practical and emotional barriers to international travel, Agoda and Atlys are empowering Indians to approach global exploration with newfound confidence, allowing the excitement of discovery to finally take center stage.

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ZapUp Launches Powerful WhatsApp Marketing Automation Platform, Joins Microsoft for Startups

NEW DELHI, April 16, 2025 /PRNewswire/ — ZapUp, a pioneering SaaS platform, a product of Perky.ai transforming how brands engage with customers on WhatsApp, has announced the launch of its next-gen marketing automation suite tailored for SMBs. The platform, now accepted into the Microsoft for Startups Founders Hub, is positioned to revolutionize WhatsApp as a mainstream, cost-efficient marketing channel across industries.

Leading the Way in WhatsApp Marketing Innovation

As businesses continue to seek authentic and high-conversion communication channels, WhatsApp has emerged as a powerful platform to connect with customers directly. ZapUp’s WhatsApp Automation Marketing Suite introduces a robust set of tools for broadcasting, lead capture, chatbot flows, campaign performance tracking, and e-commerce integration—all via WhatsApp.

Designed for simplicity and scalability, ZapUp empowers startups, D2C brands, agencies, and regional businesses to automate engagement, personalize messaging at scale, and reduce time-to-lead conversion dramatically.

“WhatsApp is where your customer already is. ZapUp ensures you’re there too—with the right message, at the right time, at the right scale,” said Vaibhav Asthana, Founder of ZapUp. “We are proud to join the Microsoft for Startups program, which validates our mission to bring world-class automation technology within the reach of SMBs globally.”

Built for Scale, Designed for Everyone

ZapUp’s onboarding is frictionless—businesses can start sending campaigns within minutes with embedded WhatsApp Business API setup, intuitive template management, and chatbot designers.

What sets ZapUp apart is its cross-industry flexibility. Whether it’s an online clothing brand, a local clinic, or a real estate firm, ZapUp has pre-built workflows tailored to multiple verticals—helping brands deliver contextual, automated conversations that drive actions.

Key Features:

  • Bulk broadcasting and targeted campaigns
  • Advanced chatbot flow designer (drag-and-drop)
  • E-commerce product catalog integration
  • Dynamic lead forms and funnel automation
  • Real-time analytics with conversion tracking
  • GDPR-ready consent mechanisms

Empowering SMBs With Cutting-Edge, Affordable Tech

With rising costs of digital marketing and privacy-led disruptions in traditional ad platforms, ZapUp provides an alternative that’s not only effective but also budget-friendly. Its vision aligns with Microsoft’s startup accelerator ethos—equipping emerging companies with the tools needed to scale responsibly and sustainably.

“By making WhatsApp automation accessible, we are leveling the digital playing field for SMBs,” said Asthana. “ZapUp is not just a product; it’s a movement to democratize modern marketing.”

About ZapUp

ZapUp is a WhatsApp-first marketing automation platform focused on helping businesses of all sizes create personalized, automated customer engagement journeys. Built with scalability and affordability at its core, ZapUp is designed to serve SMBs and enterprises across sectors looking to unlock the full potential of WhatsApp.

For more information, visit https://zapup.marketing

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