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Indian travellers ready to adopt ‘digital health passports’ to restart travel

The study, commissioned by Amadeus and delivered by Censuswide, provides encouraging news for the industry, with 47% of Indian travelers keen to book international travel within six weeks of restrictions easing, compared to the global average of 41% 93% of respondents would be comfortable using a digital health passport for future travel BENGALURU, India, April 7, 2021 /PRNewswire/ — As governments and the travel industry explore the benefits of digital health passports, the message from Indian travelers is clear: digital health passports can be a vital tool in opening up travel once again. The study found that 93% of Indian travelers would be comfortable using a digital health passport for future trips, as the appetite to travel remains high with nearly half (47%) expressing their interest in booking international travel within six weeks once the restrictions are lifted. The study further revealed that over the past three quarters, 79% of Indian travelers would be willing to store their travel health data electronically if it meant it will enable them to travel sooner, and if it enabled them to pass through the airport faster with less face-to-face interactions with others.
The international study that included over 1,000 respondents from India, indicates that there is enough incentive for authorities and businesses to accelerate plans for digital health passports. In fact, 57% stated that they would be happy for a digital health passport to become the norm.
Despite an overwhelming response to digital health passports, when queried further, there are concerns about security and privacy such as:
34% of respondents are worried about data security risks with their personal information being hacked, 28% of respondents are concerned about lack of transparency and control over how and where their data will be shared.Surprisingly, the highest scepticism around digital health passports was reported among Gen Z, with 12% saying that they would not be comfortable using a digital health passport under any circumstances.
The travel industry needs to consider and explore the checks and balances to ease privacy concerns and build traveler confidence in digital health passports, to which the survey found that:
Over half of Indian travelers (53%) would be comfortable using a digital passport if it was accepted by most countries and was regulated as per international standards, 8 out of 10 (80%) would be more likely to store health data on a secured app where a travel provider has partnered with a trusted healthcare provider.Even though receptiveness to sharing data is high, when asked about the technologies that would increase confidence in travel in the next 12 months, mobile solutions were highlighted as a popular option, with suggestions that include:
Mobile applications that provide on-trip notifications and alerts (51%) Contactless mobile payments (49%) Facial recognition technology (48%) Boarding pass on mobile (47%)Mani Ganeshan, Head of R&D, APAC, Amadeus, says, “As businesses navigate out of the global pandemic, the future of travel looks optimistic. This study offers a clear roadmap for the industry, by acknowledging the appetite for technologies that can address the concerns of travellers, whether it is better access to information or reducing physical proximity. Innovations such as digital health passports can catalyse both traveller confidence and the opening of international borders once again. With the world racing towards digital transformation unlike ever before, sophisticated travel-friendly apps will help build the much-needed confidence for travellers both worldwide and in India.”
Christophe Bousquet, CTO, Amadeus, comments, “This study reinforces the key role that technology will play in rebuilding travel. We’ve seen a shift since our last survey, as travellers now place more focus on mobile and touchless technology, crucial areas that will clearly strengthen traveller confidence. It’s also very relevant to see that travelers are open to digital health passports and sharing their data as they move through the journey, once the right safeguards are in place. At Amadeus, we’re committed to rebuilding a better industry, together with our customers and partners.”
To gather more insights into how the travel industry can rebuild, Amadeus, a global leader in travel technology, commissioned research to learn more about travelers top concerns around digital health data, their comfort levels with sharing and storing their data, and the solutions that may help to alleviate their concerns for future travel.
The research is the second in a series of traveler surveys, where Amadeus takes a regular checkpoint on traveler sentiment and concerns to help the industry rebuild travel in the most effective way. The 2020 Rethink Travel survey revealed how technology can help to increase traveler confidence and Amadeus revisited this question to see how traveler confidence has changed since September 2020. 91% of travelers globally now say that technology will increase their confidence to travel, an increase from 84% in September 2020.
To learn more about the results of the 2021 survey, read the global and country reports and infographics through the links below.
Research methodology 
The survey was conducted in late February 2021 by global insight-driven research firm Censuswide to explore traveler sentiment in light of COVID-19 towards digital health data and technology to help rebuild travel. The findings were based on 9,055 respondents residing in France, Germany, Spain, UAE, Russia, India, Singapore, UK and US who have traveled abroad in the last 18 months (with a minimum of 1,000 respondents per market). Fieldwork was carried out between 18th – 26th February 2021. Censuswide abides by and employs members of the Market Research Society which is based on the ESOMAR principles. For reference: Generation Z = 16-24 year olds; Millennials = 25-39 year olds; Generation X = 40-54 year olds; Boomers = 55-74 year olds; 75+ Silent Generation.
About Amadeus and Amadeus Labs
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want through travel agents, search engines, tour operators, airlines, airports, hotels, cars and railways. We have developed our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, critical systems our customers need. We help connect over 1.6 billion people a year to local travel providers in over 190 countries. We are one company, with a global mindset and a local presence wherever our customers need us. Our purpose is to shape the future of travel. We are passionate in our pursuit of better technology that makes better journeys. Amadeus is an IBEX 35 company, listed on the Spanish Stock Exchange under AMS.MC.  
Amadeus Labs was founded in Bengaluru to extend Amadeus’ Engineering and R&D activities in the Asia-Pacific region. Today, being Amadeus’ 2nd largest Engineering and R&D site worldwide, Amadeus Labs Bengaluru plays a critical role in product development globally.
Follow us on: Facebook, Twitter, Instagram, Linkedln 
To find out more about Amadeus, visit www.amadeus.com
 

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Firstsource Partners with Typeface to Launch Agentic Marketing Services

New full-stack offering turns content operations into an agentic growth engineNEW YORK and MUMBAI, India, April 30, 2026 /PRNewswire/ — Firstsource Solutions Limited (NSE: FSL) (BSE: 532809), an RP-Sanjiv Goenka Group company, today announced the launch of a new offering — Agentic Marketing Services — in partnership with Typeface, the marketing orchestration engine for the world’s leading enterprises. The offering is designed to help enterprises move from marketing ambition to scale by transforming, implementing, and operating AI-native marketing systems. It transforms marketing operations into a scalable growth engine and delivers measurable top-line revenue growth beyond operational efficiency alone.
  Agentic AI is redefining how enterprises think about the customer lifecycle, and marketing content sits at the center of that transformation. Enterprises deploying AI-driven personalization are seeing up to 40% higher revenue compared to their peers. Content operations is both a growth lever and an efficiency play for CMOs: roughly 30% of CMO budgets go to content; approximately 55% of content work is manual — resizing, localization, brand compliance — while 90% of those manual workflows can be AI-enabled.”At Firstsource, our approach has been about moving beyond traditional boundaries to build adaptive, intelligence-led ecosystems that deliver measurable outcomes. Content operations is now the most disrupted layer of the modern marketing stack, with Large Language Models reshaping the entire value chain — from ideation and production to governance and distribution — making it both the biggest near-term efficiency opportunity and the most exposed surface area in enterprise marketing,” said Ritesh Idnani, MD and Chief Executive Officer of Firstsource.”CEOs and CMOs are not looking for a consultancy that hands off a roadmap or an agency that operates in silos — they want a partner who can transform, implement, and operate marketing systems end-to-end. By combining micro-segmentation, personalization, and deep industry context, we help clients build acquisition, engagement, and retention engines that are intelligent, compliant, and scalable. Typeface brings the AI technology to generate personalized, on-brand, compliant content at scale, and Firstsource brings deep experience in customer operations, especially in regulated industries like banking, financial services, healthcare, and retail. Together, we enable enterprises to plan, build, and run modern marketing — turning content operations into a compounding growth engine and delivering outcomes, not just effort.”The partnership extends the capabilities announced with Typeface’s recent Marketing Orchestration Engine launch — bringing governed AI systems into full-stack marketing operations for regulated enterprises.”AI only transforms marketing when it’s embedded into the workflows that drive real customer outcomes,” said Abhay Parasnis, Founder & CEO of Typeface. “Firstsource brings deep industry expertise and operational rigor in highly regulated environments. Together, we’re helping enterprises turn AI ambition into operational reality, embedding governed intelligence into the systems that power durable growth.” While Typeface provides the orchestration layer that unifies brand intelligence, AI agents, and enterprise systems, Firstsource brings the operational expertise and insights to enable effective decision making and implement and run these systems in complex, regulated environments. Together, they redesign how growth is driven — focusing on the moments, segments, and mechanisms that truly move the needle — enabling enterprises to shift from fragmented activity to scalable, revenue-led execution.Industry view”In retail, seasonality and micro-segmentation are where revenue is won or lost. Every peak moment demands thousands of personalized variants across marketing, service, and customer operations — and the retailers who get this right see real movement on acquisition, conversion, and retention, not just efficiency. What makes the Firstsource–Typeface offering different is that it is not another tool — it is an operating capability. Pairing agentic AI with embedded marketing operations is exactly what retailers need to move from broad campaigns to true lifecycle-driven engagement. For the industry, this is a meaningful step-change in how growth gets engineered.” – Dave Kimbell, Ex-CEO Ulta Beauty; Firstsource Advisory Board Member”Healthcare payers sit on a real paradox: a huge share of member communication is locked inside PHI and claims workflows where the rules are clear and rightly strict — but the biggest lever on affordability lives outside that envelope, in how payers engage members on wellness, prevention, plan literacy, and proactive disease management. That is a white-space opportunity the industry has barely touched. This is where marketing AI services can genuinely move the needle. With micro-segmentation and agentic content, payers can reach the right member with the right nudge at the right moment — entirely within compliant, non-PHI pathways — and shift the engagement model from acquisition and retention to lifelong wellness. That is how you make healthcare more affordable, improve member experience, and strengthen the economics of the plan at the same time. The Firstsource–Typeface offering is one of the few capabilities purpose-built to operate at that intersection of compliance, personalization, and outcomes.”- Paul Sanford, Ex-EVP Operations, Cigna Group; Firstsource Advisory Board MemberAbout FirstsourceFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL) (BSE: 532809), is a global intelligence partner to enterprises across healthcare, banking and financial services, communications, media, technology, retail, and utilities. Its inch-wide, mile-deep practitioners work collaboratively to reimagine business process management.With operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia, Firstsource combines over twenty-five years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Through its Intelligence That Operates promise—powered by Kairos, the operating system that makes it real—the company unifies consulting, implementation, and operations into a single full-stack engagement and underwrites outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for firms in the world’s most regulated industries. (www.firstsource.com)About TypefaceTypeface is a marketing orchestration engine for the world’s leading enterprises, coordinating brand intelligence, AI agents, and enterprise systems across cross-channel marketing operations. Built for large organizations, Typeface combines shared brand intelligence, governed agent workflows, and deep enterprise integration at scale — connecting seamlessly with platforms like Salesforce, Microsoft, and Google — to help teams scale what works without sacrificing quality or control. Trusted by Fortune 500 companies, Typeface enables organizations to operationalize AI inside real marketing workflows, turning brand standards, approvals, and performance signals into coordinated systems that improve over time. Typeface is backed by Lightspeed, GV, Salesforce Ventures, Madrona, Menlo, and M12, and has been recognized by Fast Company, Gartner, TIME, LinkedIn, and Adweek as a leader in AI for marketing. Learn more at www.typeface.ai.Logo: https://mma.prnewswire.com/media/2515360/Firstsource_Logo.jpg

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Shaping Future-Ready School Leaders: Woxsen University Leads Design Thinking Initiative for Principals

HYDERABAD, India, April 30, 2026 /PRNewswire/ — The School of Arts and Design at Woxsen University, in collaboration with the Public-School Principals’ Association (PSPA), conducted a Principal Leadership Programme on April 27, bringing together 30 principals from leading schools across Hyderabad for an immersive, design-led learning experience focused on rethinking leadership in contemporary education.

Participating institutions included Delhi Public School, Sloka International School (Tukkuguda), Jain Heritage Cambridge School, AVN Vida International School, CMR School (Medchal), and Gitanjali High School, among others. Designed as a hands-on, studio-based workshop, the programme moved beyond traditional formats, enabling participants to engage in collaborative problem-solving, systems thinking, and real-world leadership challenges.The programme was delivered by Woxsen’s Centre for Learning Design (CLD) and the David Dunne Design Thinking Lab, and was guided by the university’s ERS (Ethics, Responsibility and Sustainability) framework, reflecting an integrated and purpose-driven approach to leadership development.Through guided design thinking exercises, principals explored new approaches to decision-making, innovation in school ecosystems, and building student-centric learning environments. The interactive format encouraged peer exchange and practical application, making the experience directly relevant to institutional leadership.Rajendra Prasad, President of the PSPA, said, “The School Principals’ Leadership Workshop at Woxsen University was well organized and delivered with great impact. The sessions were highly engaging and insightful, and the programme received overwhelming positive feedback from participants for both its content and overall experience.”Dr. Ashok Pandey, Member of the PSPA Leadership Team, shared, “An inspiring day at the picturesque Woxsen University campus, engaging with exceptional school leaders committed to designing the schools of tomorrow.” Dr. Adity Saxena, Dean, School of Arts & Design, said, “This programme is aligned with Woxsen’s core pillar of Ethics, Responsibility and Sustainability, reinforcing our commitment to purpose-driven education. We see our role as bridging ideas, institutions, and impact in education, and we are grateful to PSPA and Rajendra Prasad for this meaningful collaboration.”The initiative reflects Woxsen University’s commitment to strengthening the school education ecosystem in Telangana by building leadership capacity and fostering future-ready thinking among educators. Following the workshop, the PSPA leadership team engaged in a strategic discussion with Dr. Adity Saxena to explore future collaboration opportunities.Building on the momentum of the programme, Woxsen University and PSPA are exploring the launch of a structured Principal Leadership Certificate Programme. The proposed initiative aims to institutionalize leadership development for school heads and further strengthen the region’s education ecosystem through sustained, practice-oriented engagement.About Woxsen University, HyderabadWoxsen University, located in Hyderabad, is one of the first private universities in the state of Telangana, India. Renowned for its 200-acre state-of-the-art campus and infrastructure, Woxsen University offers new-age, disruptive programs in the fields of Business, Technology, Arts & Design, Architecture, Law, and Liberal Arts & Humanities. Woxsen also houses Asia’s largest Sports Infrastructure, spread over 60 acres. With 175 Global Partner Universities and a strong industry connect, Woxsen is recognized as one of the top universities for Academic Excellence and Global Edge. Woxsen has also secured the QS Business Masters World Ranking 2025, Rank #9 All India, Top 100 B-Schools by Times B-School Ranking 2025, Rank #6, Asia Pacific, Bloomberg Best B-School, and features in India’s Best B-Schools beyond IIMs by Dalal Street Investment Journal 2025, in 4th consecutive year. Woxsen is ranked as one of the Top Professional Colleges in India by Outlook I-CARE for its undergraduate programs, securing All India Rank 12 among the Top 130 BBA Private Institutes, All India Rank 20 among the Top 160 B.Tech Private Institutes, All India Rank 3 among the Top 25 Design Private Institutes, and All India Rank 3 among the Top 30 B. Arch Private Institutes.Photo: https://mma.prnewswire.com/media/2969917/Woxsen_PSPA_1.jpgPhoto: https://mma.prnewswire.com/media/2969918/Woxsen_PSPA_2.jpgLogo: https://mma.prnewswire.com/media/1771070/5365059/Woxsen_University_Logo.jpg 

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Ryan Group of Schools Hosts First In Math® — 24® Game National Tournament in Mumbai

MUMBAI, India, April 30, 2026 /PRNewswire/ — Ryan Group of Schools successfully hosted the first of three National First In Math® — 24® Game Tournaments in Mumbai on Friday, April 24, bringing together some of the brightest young mathematical minds from across Western and Central India.

A total of 124 top-performing students from the West Zone were selected to compete in the live tournament, representing Ryan schools from across the region. Their participation reflects the remarkable scale of Ryan Group’s commitment to numeracy and skill-based learning. Today, 92 Ryan schools across India actively participate in the First In Math® program, with students having collectively solved nearly 3.5 crore maths problems through year-round practice.The live tournaments are a high-energy numeracy initiative centered around the iconic 24® Game series, created in 1988 by engineer-inventor Robert Sun, who also developed the First In Math® program. Designed to make mathematics engaging, fast-paced, and rewarding, the competition sharpens students’ logical reasoning, focus, critical thinking, and problem-solving skills.Students arrived with great enthusiasm and pride, ceremoniously collecting their MVP badges along with personalised score cards bearing their seating assignments. The event began on an inspiring note with a message and prayer, followed by spirited cheerleading performances that energized participants and audiences alike.The tournament format tested both speed and accuracy. In the first round, four students were seated at each table, where proctors issued challenge cards one at a time. Each card required students to use all four numbers shown, without repetition, to create a three-step solution equaling 24. The first student to solve the challenge within 15 seconds earned the card’s score value by stating the solution clearly and accurately.After an exciting opening round, students progressed to the semifinals, which featured two thrilling tiebreaker moments, before the final round saw the top four players in each grade group compete for top honours.Final Round Winners were:Champions of Champions (Tablet Winner): Mst. Gaurang Roy, Grade 7, Ryan International School, ICSE, Malad.Grade Group Level Champions: Mst. Nehaan Sethia, Grade 4, Ryan International School, Sanpada and Mst. Varad Gunjal, Grade 6, Ryan International School, SanpadaUnder the visionary leadership of Dr. Grace Pinto, Managing Director, Ryan Group of Institutions, Ryan schools across India adopted the First In Math® program with a clear goal: to ensure that every Ryanite experiences both the joy and the power of mathematics. The initiative continues to build lifelong skills in students, including logical reasoning, critical thinking, concentration, and strong analytical ability.Dr. Snehal Pinto, Director, Ryan Group of Schools, said: “At Ryan Group of Schools, we believe mathematics is not just a subject, but a powerful way to develop confidence, logical thinking, and problem-solving skills for life. The First In Math® — 24® Game Tournament beautifully brings together learning and excitement, inspiring students to enjoy the challenge of numbers in a dynamic and meaningful way. As Ryan Group proudly celebrates 50 years of nurturing young minds, initiatives like these reflect our continued commitment to innovation in education and to empowering every Ryanite to excel with skill, spirit, and determination.”Following the successful Mumbai tournament, the National First In Math® — 24® Game Tournaments will next travel to Delhi and Bangalore, continuing Ryan Group’s nationwide celebration of numeracy excellence and student achievement.About Ryan Group of Schools: Ryan Group of Schools is a premier educational institution in India with a widespread network of 150+ schools across 20+ states and 40+ cities, reaching learners across the country and abroad. Founded on the vision of fostering holistic development and academic excellence, the group is dedicated to nurturing lifelong learners who are equipped to face the challenges of a rapidly changing world.With a rich legacy spanning 50 years, Ryan Group of Schools has established itself as a beacon of educational excellence, combining academic rigor with character-building values.Photo: https://mma.prnewswire.com/media/2968951/First_in_Math_2026_Ryan_Group_of_Schools.jpgLogo: https://mma.prnewswire.com/media/1687598/5934106/Ryan_Group_Logo.jpg 

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