Connect with us

News Wire

SMS Magic Launches New Messaging Era with Enhanced AI CoPilot Services and Salesforce Admin Assistance at Dreamforce 2024

The company’s participation at Salesforce Dreamforce 2024, taking place in San Francisco, CA, on September 17-19, will feature an exclusive AI CoPilot launch, assistance for Salesforce Administrators to master customer engagement and regulatory standards, and high-profile AI roundtable discussions.

PUNE, India and NEW YORK, Sept. 13, 2024 /PRNewswire/ — SMS Magic, the leading conversational messaging platform, top Salesforce partner, and recipient of the 2021 and 2022 Salesforce APAC ISV Partner of the Year Award, today announces its participation in Dreamforce 2024, the annual Salesforce community event. SMS Magic has chosen the event to unveil its new Messaging AI CoPilot and expanded industry-specific services under its Conversive brand, along with free messaging campaign assessments. The company will also host an advanced AI messaging roundtable led by its CEO, Nitin Seth.

Introducing an Enhanced Way To Engage Customers and Build Trust With AI

SMS Magic will present its new Messaging AI CoPilot — an omnichannel messaging platform that streamlines routine tasks such as inquiry management, lead qualification, and appointment booking. Businesses will get the assistance they need from a trusted AI copilot that analyzes customer behavior and intent, suggests appropriate responses, and facilitates smooth conversation handovers to a live person when required.

The platform will enable businesses to ensure they deliver trusted and compliant messaging while achieving and maintaining greater compliance with 10DLC, HIPAA, GDPR, and TCPA regulatory standards to protect data and grow customer trust.

Empowering Salesforce Admins to be Customer Success Heros

As businesses focus on scaling their operations, Salesforce remains a vital tool in supporting their success. Configuring Salesforce to meet the unique needs of business processes requires specialized expertise, a responsibility typically managed by Salesforce Administrators, who play a key role in ensuring smooth technical implementation.

SMS Magic has expanded its customer engagement capabilities on the Salesforce platform to empower Salesforce Administrator  with tools to build sophisticated customer engagement copilots that enhance customer satisfaction and manage critical communications independently.

Salesforce Administrators will benefit from advanced AI-powered tools, providing deeper campaign insights and elevating the quality of customer interactions, ultimately driving better business outcomes.

Looking Out For Businesses With Regulatory Assistance

SMS Magic expands their customer services to now include an expert-led Campaign Clinic for messaging assessments. It will analyze consumer data usage and privacy management during engagements, and establish recommendations for messaging optimization, compliance requirements, and programs for effective campaign messaging.

This new service will support customers in adopting proper SMS regulatory requirements including 10DLC registration before the December 1, 2024 deadline, and ensuring customers stay compliant to achieve the highest quality communications and avoid messaging disruptions, penalties, and costly fines.

An Exclusive AI Messaging Roundtable at Dreamforce 2024

SMS Magic is organizing an AI Roundtable at Dreamforce 2024 that explores AI capabilities for customer experience excellence. This conversation, led by CEO, Nitin Seth, will offer a deep dive into how companies can responsibly add AI to their customer communications today — a topic taking center stage at this year’s Dreamforce. The roundtable discussion will touch on the role of AI in handling sensitive consumer information and how businesses can ethically and confidently use it to conduct conversational engagements.

“We couldn’t be more excited to participate once again in one of the most important events in our industry. The CRM sector has never faced as much innovation and rapid change, so it’s crucial to gather the community at Dreamforce and discuss these topics in detail,” said Nitin Seth, Co-Founder and CEO of SMS Magic. He added, “We’re also eager for the world to finally see what we’ve been working on with industry-specific AI messaging copilots, and to address responsible AI usage with industry experts.”

The SMS Magic service expansion and heightened support for regulatory compliance and data security highlight one of the company’s main service pillars: building trust. This is a key requirement to forging meaningful connections between businesses and customers in today’s digital and AI-driven era.

About SMS Magic and Conversive

SMS Magic and the Conversive platform offer powerful messaging solutions that enable better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. Each platform integrates with customer data and CRM solutions including Salesforce, Zoho and HubSpot to deliver consensual, compliant business-to-person messaging for high-stakes conversations and trusted customer engagement at scale.

Visit SMS-Magic.com and beconversive.com to learn more.

Logo: https://oyefilmy.com/wp-content/uploads/2024/09/sms-magic-launches-new-messaging-era-with-enhanced-ai-copilot-services-and-salesforce-admin-assistance-at-dreamforce-2024-1.jpg

 

 

 

Cision View original content to download multimedia:https://www.prnewswire.com/in/news-releases/sms-magic-launches-new-messaging-era-with-enhanced-ai-copilot-services-and-salesforce-admin-assistance-at-dreamforce-2024-302247457.html

Continue Reading
Advertisement
Click to comment

You must be logged in to post a comment Login

Leave a Reply

News Wire

Fulfilling PM Modi’s Dream of Atmanirbhar Bharat: India’s AI Writing Startup Kreativespace Incubated at IIT Kharagpur

  1. Kreativespace, an Indian AI-powered writing platform founded by Vinet Kakadea, has been incubated at IIT Kharagpur and recognized by SVNIT University, Ministry of Education under Bodhan AI Conclave also through the NVIDIA Inception Program, AWS Startup Program, and DPIIT under Startup India.
  2. The platform unifies 8 AI-powered writing tools, along with AI Humanizer and Message AI feature being the latest addition into a single ecosystem, so you can generate and refine content all in one place.
  3. The company reports more than 50,000+ signed-up users, 75,000+ anonymous users, and roughly 100,000 monthly website visitors, positioning itself as the only Indian company operating at scale in the global AI writing market.

SURAT, India, June 19, 2026 /PRNewswire/ — Kreativespace, an AI-powered writing platform, is building out its position as the only homegrown alternative in a market long dominated by international tools such as Grammarly and QuillBot. Founded by Vinet Kakadea and incubated at IIT Kharagpur, the company has aligned its growth with the broader push behind Prime Minister Narendra Modi’s Atmanirbhar Bharat (Self-Reliant India) initiative, which encourages indigenous technology development capable of competing on a global scale.

Kreativespace Incubated at IIT Kharagpur

As AI adoption accelerates across India’s education, research, and enterprise sectors, Kreativespace is among a small group of Indian startups building writing technology designed to compete directly with established international platforms.

Kreativespace’s progress has been recognized by several institutions central to India’s startup and technology ecosystem. The company has been incubated at IIT Kharagpur, selected under SSIP 2.0 through SVNIT University, and chosen by the Ministry of Education to present its work at the Bodhan AI Conclave. It has also been accepted into the NVIDIA Inception Program and the AWS Startup Program, and holds DPIIT recognition under the Startup India initiative.

Where many writing-tool users rely on separate subscriptions for content generation to refinement for grammar correction, paraphrasing, plagiarism checking, citation generation, and editing, Kreativespace brings these functions into a single platform as a super-app for AI writing tools. The company says its approach centers on affordability and accessibility alongside performance, aiming to make advanced AI writing assistance available to a wider range of users regardless of geography or budget.

The idea for Kreativespace took shape while founder Vinet Kakadea was studying at New York University and Marymount University in the United States, where he experienced firsthand how students, researchers, and professionals often need multiple paid subscriptions to cover writing-related tasks. That fragmented experience led him to build a super-app offering each of these capabilities together, at a more accessible price point.

Kreativespace combines 8 AI-powered writing tools with AI Humanizer and Message AI feature being the latest addition, allowing users to generate, rewrite, refine, and humanize content without moving between separate platforms. The product is available via web platform, mobile apps on the App Store and Google Play, browser extensions for Chrome, Mozilla, and Edge, and a Google Docs add-on.

Vinet Kakadea, Founder of Kreativespace, said, “Kreativespace’s vision is to digitalize the entire Indian education ecosystem to support PM Modi’s Atmanirbhar Bharat scheme.”

About Kreativespace

Kreativespace with the Motto of Making Writing Accessible for Everyone: Kreativespace is an AI-powered writing platform built to make AI writing tools accessible, affordable, and effective for students, researchers, educators, professionals, content creators, startups, and enterprises. Founded by Vinet Kakadea, the company is incubated at IIT Kharagpur and has been recognized by AWS Startup Program, the NVIDIA Inception Program, and DPIIT under Startup India. For more information, visit kreativespace.com.

Cision View original content to download multimedia:https://www.prnewswire.com/in/news-releases/fulfilling-pm-modis-dream-of-atmanirbhar-bharat-indias-ai-writing-startup-kreativespace-incubated-at-iit-kharagpur-302804117.html

Continue Reading

News Wire

Santokbaa Humanitarian Award 2026 Marks 20 Years of Compassion and Service

SURAT, India, June 18, 2026 /PRNewswire/ — The Santokbaa Humanitarian Award 2026, instituted by Shree Ramkrishna Knowledge Foundation (SRKKF), the philanthropic arm of Shree Ramkrishna Exports (SRK), marked 20 years of honouring individuals who have made a lasting difference through compassion, service and leadership. The awards were presented recently in Surat.

This year’s Santokbaa Humanitarian Award was conferred on Padma Shri Dr. Gullapalli N. Rao, renowned Indian ophthalmologist and Founder-Chair of the LV Prasad Eye Institute, and Padma Shri Smt. Reema Nanavaty, development worker and Director of the Self-Employed Women’s Association (SEWA). Their work has touched millions of lives through healthcare, empowerment and community development.

In a significant addition this year, SRKKF introduced the Social Entrepreneur Award to recognise leaders who combine business excellence with measurable social impact. The inaugural award was presented to Shri Srikanth Bolla, Founder of Bollant Industries, a sustainable manufacturing company known for disability-inclusive employment and environmentally responsible practices.

The event was graced by Chief Guest Shri Harivansh Narayan Singh, Hon’ble Deputy Chairman of the Rajya Sabha and Guests of Honour Shri Harsh Sanghavi, Hon’ble Deputy Chief Minister of Gujarat; along with several other distinguished personalities.

Established in 2006 by Shri Govind Dholakia, Founder & Chairman Emeritus of Shree Ramkrishna Exports Pvt. Ltd. and SRKKF, the award reflects the legacy of compassion and selfless values embodied by his mother, Santokbaa. Over the past two decades, it has become a platform to honour individuals whose lives and work continue to inspire society.

The awardees are selected through a rigorous and transparent process led by an independent jury comprising leaders from diverse fields. The 2026 jury included Shri Govindan Rangarajan, Director, Indian Institute of Science (IISc), Bengaluru; Shri A.S. Kiran Kumar, Former Chairman, ISRO; Admiral R. Hari Kumar (Retd.), Former Chief of the Indian Navy; Shri Rishabh Shroff, Partner, Cyril Amarchand Mangaldas; and Shri Shreyans Dholakia, Entrepreneur and Brand Custodian, SRK.

Addressing the gathering, Chief Guest Shri Harivansh Narayan Singh said that the SRK Foundation is carrying forward Santokbaa’s legacy to the next generation by celebrating service, sacrifice and compassion over wealth or fame. He added that the family’s effort to connect this legacy with social entrepreneurship reflects the values of nation-building.

Shri Harsh Sanghavi said the Santokbaa Award reminds us that true achievement lies not only in personal success, but in bringing light and happiness to others. Shri Govind Dholakia said his mother Santokbaa spent her life guided by truth, love and compassion, and that her values continue to inspire the family’s work. He added that the award’s 20-year journey is a tribute to changemakers whose efforts have strengthened communities across the country.

Speaking on the honour, Dr. Gullapalli N. Rao said it was a privilege to receive the recognition on behalf of all those working to expand access to quality eye care. He said restoring sight restores dignity and opportunity, and praised SRK’s world-class operational systems. Smt. Reema Nanavaty said the award belonged to the millions of women whose resilience and entrepreneurial spirit continue to inspire SEWA’s mission. She noted that when women are empowered, they become agents of change for their families and communities. Shri Srikanth Bolla said his journey has shown that limitations often exist more in perception than reality, and that the award is a reminder that with the right support, every individual can contribute meaningfully to society.

Over the past 20 years, the Santokbaa Humanitarian Award has honoured 20 of India’s most distinguished humanitarian and social leaders, including Shri Ratan Tata, His Holiness the 14th Dalai Lama, Dr. Sudha Murty, Dr. Cyrus Poonawalla, Shri Shiv Nadar, Dr. Abhay Bang and Dr. Rani Bang, Dr. Verghese Kurien, Shri Kailash Satyarthi and Shri A.S. Kiran Kumar. With the introduction of the Social Entrepreneurship Award in 2026, the milestone celebration reaffirmed the importance of empathy, service and purposeful leadership in building a better future.

About Santokbaa Humanitarian Award:

Over the past 20 years, the Santokbaa Humanitarian Award has honoured 19 of India’s most distinguished humanitarian and social leaders, including Shri Ratan Tata, His Holiness the 14th Dalai Lama, Dr. Sudha Murty, Dr. Cyrus Poonawalla, Shri Shiv Nadar, Dr. Abhay Bang and Dr. Rani Bang, Dr. Verghese Kurien, Shri Kailash Satyarthi and Shri A.S. Kiran Kumar, among other eminent personalities. In 2026, SRKKF also instituted the Santokbaa Social Entrepreneurship Award, with Shri Srikanth Bolla becoming its inaugural recipient.

As the Santokbaa Humanitarian Award completed a remarkable 20-year journey, the milestone celebration reaffirmed the enduring importance of empathy, service and purposeful leadership in shaping a better future. The journey endures, contributing to nation-building through compassion, innovation and service to humanity.

For more information, visit: https://srk.foundation/honours

Photo: https://oyefilmy.com/wp-content/uploads/2026/06/santokbaa-humanitarian-award-2026-marks-20-years-of-compassion-and-service-1.jpg

 

Cision View original content to download multimedia:https://www.prnewswire.com/in/news-releases/santokbaa-humanitarian-award-2026-marks-20-years-of-compassion-and-service-302804299.html

Continue Reading

News Wire

Osstem Implant Accelerates Innovation in India with ‘Denall TV’, a Digital Dental Education Hub

  • Over the past two years since its launch in April 2024, Denall TV has become a core platform for digital dental education in India.
  • Opened a dedicated Denall Studio in India in July 2025, strengthening live hands-on and professional training programs.
  • Supporting the professional growth of clinicians through practical content, including ‘Master Courses’ and ‘Product Reviews’.

NEW DELHI and MUMBAI, India, June 15, 2026 /PRNewswire/ — Osstem Implant announced that its specialized dental education platform for the Indian market, ‘Denall TV’ (https://in.denall.com), is gaining significant traction among local practitioners, establishing itself as a vital hub for digital dental education in India.

The thumbnail for the ‘Implant System Introduction’ lecture, the most-watched content on Denall TV India
  •  Building a Comprehensive Digital Clinical Education Environment

Since launching its first content in April 2024, Denall TV has continuously evolved to meet the needs of Indian clinicians. To provide more immersive and high-quality education, Osstem Implant established a dedicated Denall Studio in India in July 2025. This facility has enabled the creation of a systematic digital clinical education environment, overcoming geographical limitations for dentists across the country.

  • Providing High-Quality, Practice-Oriented Clinical Content

The platform focuses on promoting ‘Digital Dentistry’ through specialized ‘Digital Surgery’ education and providing accurate product information. Denall TV consistently uploads essential clinical content, including: Live Hands-on sessions, Practical Master Courses, Expert product reviews featuring items such as the T2 Plus and 122 Taper KIT, helping clinicians make informed decisions for their practices.

  • Strengthening Trust as a Strategic Education Partner

Professional clinical courses have become a major topic of interest among local medical professionals. Notably, the ‘Implant System Introduction’ lecture has surpassed 25,000 views, proving the platform’s high influence. This achievement signifies that Osstem Implant has successfully established itself as a trusted education partner in the Indian market, going beyond its role as a manufacturer.

  • Bridging Global Trends and Improving Educational Accessibility

Osstem Implant connects local practitioners with global academic networks. The platform provides timely content from global academic events such as the ‘2026 Osstem World Meeting in Bangkok’, sharing the latest implant trends and technological advancements with the Indian dental community. By offering online access, Denall TV effectively bridges the educational gap for dentists in regions where offline seminars are difficult to attend.

An official from Osstem Implant India stated, “Denall TV serves as a key bridge, delivering world-class clinical knowledge to local dentists. We will continue to strengthen our real-time interactive webinars to provide deeper clinical insights.” The official added, “We are committed to driving both the quantitative and qualitative growth of the Indian dental implant market through the continued provision of high-quality educational content.”

Moving forward, Osstem Implant plans to enhance its B2C PR strategies centered around the Denall TV platform and lead the popularization of digital dental treatment in India through close communication with local practitioners.

Photo – https://oyefilmy.com/wp-content/uploads/2026/06/osstem-implant-accelerates-innovation-in-india-with-denall-tv-a-digital-dental-education-hub-1.jpg

Cision View original content:https://www.prnewswire.com/in/news-releases/osstem-implant-accelerates-innovation-in-india-with-denall-tv-a-digital-dental-education-hub-302796515.html

Continue Reading

Trending